Inside this Article
What is Google Analytics 4?How to Set Up Google Analytics 4 on Your Website, Step-by-StepHow to Connect Google Analytics 4 with Other Google Marketing ToolsUnderstanding Google Analytics 4 EventsReading Your Google Analytics 4 ReportsGoogle Analytics 4 and Data Protection RegulationsAdvanced Google Analytics 4 Tips and TricksTroubleshooting Common Google Analytics 4 IssuesWhy You Should Add Google Analytics 4 to Your ToolbeltFAQs
What is Google Analytics 4?
Google Analytics 4 (GA4) is the latest version of Google’s analytics platform, and was designed to meet the needs of modern digital marketing professionals in a way that its predecessor struggled to do. GA4 provides valuable insights into how real users actually use your website or app. You’ll be able to see everything, from how users found your site, to the journey they took when purchasing your products and services. By tracking these user journeys, or “events”, you can better optimize your website, improve your marketing efforts, and ultimately, get more money in your pocket. Here’s how:- Understand your target audience. While you won’t get a full, personalized account of each visitor, you’ll be able to understand what users intend to achieve based on their behaviour. This’ll help you to draw up audience segments so you can target them with meaningful content.
- Track customers across devices. GA4 can tell you if a customer visits your website on their desktop device, and then later on their smartphone. By tracking where customers find you and if that’s different from the device they use for purchasing, you can optimize your marketing efforts.
- Enhance user experience. If your users are getting frustrated at certain points in their journey, you can see exactly which page they clicked off. This gives you all the data you need to improve your website structure and content to keep your users engaged.
- Optimize ad messaging. You’ll be able to see how your ad campaigns are performing based on how much traffic they’re bringing in and whether they’re resulting in increased conversion rates.
- Improve website SEO. GA4 works with all of Google’s other marketing tools. So, you’ll be able to connect it to Google Search Console to understand the search keywords your customers use to find your site, and whether those search terms result in conversions.
- Streamline e-commerce funnels. You’ll be able to see a huge range of e-commerce data, covering everything from product views to how many customers add something to their cart but don’t purchase. This can help you to optimize your inventory, set up better user flows, and target users with persuasive “abandoned cart” messaging.
How to Set Up Google Analytics 4 on Your Website, Step-by-Step
This guide assumes that you don’t already have a GA4 account. If you used to use Universal Analytics (UA), the predecessor of GA4, then you may already have an account with tracking for your website or app that was automatically created for you.
However, the following steps still work if you want to disconnect the old tracking and set your website back up again. In which case, go to Admin > Create > Property instead of creating a new account, then follow the steps below.
Step 1: Create and Configure Your GA4 Account
Log in to, or create, a Google account. Then, go to analytics.google.com and click Start measuring. From there, set an account name and select what data you’re happy to share with Google. By default, you’ll share all of your account data to get recommendations, predicted data, and access to the technical support team. You can turn all of these off, though.
Step 2: Configure Your Website in GA4
Choose a platform to start collecting data from – you can choose from the Web, or apps on Android or iOS.

Pro Tip: You may have to turn off certain Enhanced Measurement events, like Site Search, if they may capture and send personally identifiable information (PII) to Google. This is a requirement of many data protection regulations, like GDPR and HIPAA, which I’ll cover later on.
Step 3: Add the Google Tag to Your Website
Now that you’ve set the data stream up, you need to connect it to your website. GA4 uses a Google tag to do this, which is a short snippet of code that sends data back to your analytics account.
Pro Tip: If you choose to install the Google Tag manually, then you’ll be given a snippet of code. You need to paste this immediately after the HTML <head> element in the code for every single page of your website, which can be extremely time-consuming if you’ve got a large site.
Step 4: Check GA4 is Working (Optional)
Head back to your GA4 setup tab and click Test installation to make sure the platform detects your Google tag. Once GA4 detects that your Google tag is working properly, you don’t need to do anything else. However, it can help to check that your data stream is working correctly.


Pro Tip: You can also try setting up GA4 via Google Tag Manager if you want to try a different installation method. It’s a more technical process than following the steps above, but it could fix issues with your tag not working properly. Fortunately, Google Tag Manager’s documentation has a helpful guide on how to do this.
How to Connect Google Analytics 4 with Other Google Marketing Tools
One of the benefits of using GA4 is that it works seamlessly with Google’s other marketing tools. I highly recommend connecting GA4 to Google Search Console (GSC) and Google Ads. Doing so gives you some powerful extra data in your toolbox. For example, with GSC, you’ll be able to see how the search terms customers use to find your website translate into conversions, or if certain keywords are associated with greater engagement. In addition, connecting Google Ads to GA4 helps you to track how well your ads perform, as well as making it easier to create ads to re-engage users who performed certain actions on your website. This helps you to craft extremely targeted messaging, which can result in more conversions. Connecting these tools up is simple, too. All you need to do is make sure each tool you want to use is fully set up with your website. Let’s connect our new GA4 account with GSC.- Go to Admin > Product links > Search Console links. Then, click the Link button on the top right of the table.
- Choose a GSC property. Click Choose accounts under the Choose Search Console property step. This shows a list of all the GSC accounts you’ve set up. Select the one that matches your website, and click Confirm. On the main screen, click Next.
- Attach GSC to a GA4 data stream. Click Select under the Select Web Stream step, and choose the data stream you set up earlier for your website. Then, click Next.
- Review and submit. Check that your GSC property and selected data stream match. If they do, click Submit.
Understanding Google Analytics 4 Events
Events are digital footprints that show you exactly how users interact with your content. When someone lands on your homepage, scrolls down, or makes a purchase, GA4 logs these actions as individual events.

- Automatic Events. GA4 automatically tracks basic interactions like page views, scrolling, and first visits. You don’t need to set these up.
- Enhanced Measurement. If you left this checked when you set up your property earlier, you get additional event tracking for actions like file downloads, video engagement, and outbound clicks. It’s pre-configured tracking that saves you time and effort.
- Custom Events. You can create custom events to track other specific interactions or longer chains of events. However, this does require some extra setup, and you’ll need some technical knowledge.
Pro Tip: GA4’s documentation also contains a list of events that it recommends setting up for different use cases, like lead generation or online sales. For example, in some cases it recommends tracking when users sign up for accounts, view a promotion, or qualify as a lead. You have to set these up as custom events, though.
Reading Your Google Analytics 4 Reports
Okay, so by now, we’ve (hopefully!) got a working GA4 account that’s starting to log user data. Let’s dive into the reports you’ll be able to find in GA4. In this section, I’ll be using screenshots from one of the GA4 demo accounts, which covers data gathered from the Google Merch Store. The reports you initially see will depend on the business goals you set up earlier – this account showed reports to do with user life cycle, but you may see reports listed by other business objectives.Home Dashboard

Pro Tip: GA4 now shows AI-powered insights into your data. By tracking what your data looks like on average, it can let you know if a certain data point spikes or is lower than normal. This can help you adjust your marketing strategy to meet new user trends.
Reports Snapshot

Pro Tip: Customize this page to show the core data points that you use to inform your marketing efforts. Then, when you perform your regular marketing performance review, you don’t need to spend hours hunting down the data that you need.
Realtime

Pro Tip: Use the Realtime tab to see when users in different countries tend to be active. You can then use this information to schedule email campaigns or social media ads to arrive when your customers are online.
Acquisition

- User acquisition shows the channels through which new users found your site over the last 28 days, and counts all subsequent visits from that new user.
- Traffic acquisition shows the channels through which new sessions were initiated over the last 28 days, and covers both new users and existing ones.
- User acquisition cohorts show how different user groups found your website over the last 28 days.
Pro Tip: Use the Acquisitions reports to see if your paid marketing efforts are meeting your goals. You’ll be able to see if your paid ad channels are performing as expected, or if you need to optimize them further to engage your audience.
Engagement

- Events shows a 28-day graph of the most common events triggered, with a list of how many times an event was triggered and the average event count per user.
- Pages and screens show the routes that users most commonly took throughout your website over the last 28 days, and this is separated by the devices that visitors used.
- Landing page shows how many sessions, active users, and new users visited your landing pages over the last 28 days, and how long they tended to stay on that page for.
Pro Tip: Once you’ve set up events for your website, you can use these reports to see if your landing pages are performing as expected. For example, visitors may click on a landing page but leave very quickly, which suggests it needs redesigning.
Monetization

- Ecommerce purchases show a trend of the most popular products over the last 28 days, and how many times those products were viewed, added to cart, and purchased. You’ll also see how much revenue that item has generated.
- Purchase journey charts how users move through the Session start > View product > Add to cart > Begin checkout > Purchase funnel, and the number of users that make it to each step by device.
- Checkout journey zooms in on the Begin checkout > Add shipping > Add payment > Purchase funnel, and shows how many users started checking out but then abandoned their purchase.
- Promotions shows a 28-day chart graphing the purchase journey for items contained in your e-commerce promotions, and includes data such as the click-through rate for promotional items.
- Transactions show the revenue generated per unique transaction ID over the last 28 days.
Pro Tip: By tracking your checkout flow data, you’ll be able to understand what stops users from making a purchase. For example, if a lot of users abandon their cart after adding shipping, it could indicate that your shipping costs are too high. You could then entice these users back with an abandoned cart flow that offers free shipping.
Retention

Pro Tip: While it’s normal to have more new users than returning ones, the ratio between these numbers can indicate how engaging your site is. If you don’t have many returning users, then you could consider creating ad campaigns specifically for previous purchasers.
User Attributes

- Demographic details show a 28-day trend of active users by country, gender, age, interest, and any other available user details.
- Audiences show the trend of defined user groups, like “engaged users” or “users in San Francisco” over the last 28 days.
Pro Tip: These reports give you all the details you need to create engaging ad campaigns that directly relate to core audience groups. For example, if you know a core user group is US users who love technology, you can target them with a campaign using US-based technology influencers.
Tech

Pro Tip: While this might not seem immediately relevant, you can use this data to make sure all of your users have a great experience on your site. For example, if you know most of your visitors are using a certain device, you can then use our responsive design checker tool to make sure your website is rendering correctly on that particular hardware.
Google Analytics 4 and Data Protection Regulations
You can use GA4 while staying compliant with data protection regulations like GDPR and HIPAA. To protect your users’ privacy and meet legal requirements, GA4 comes with data protection features built in, but you may have to make some adjustments based on the regions your business operates in.Regional Controls
GA4’s regional controls help you manage how you collect and use data in different locations. This is essential if you have website visitors from regions with strict privacy laws. By default, GA4 collects “granular location and device data”, which includes the visitor’s city, browser, device model and manufacturer, screen resolution, and more. However, you can toggle this data collection off on a per-region basis. If you do, no new data will be collected, but historical data will still be available. In addition, GA4 has specific controls for data collection in the EU. By default, it doesn’t store any IP addresses from users in the EU. All EU data is also collected on servers in the EU before it’s forwarded for processing.Consent Mode
GA4 can be configured to automatically adjust its data collection if visitors don’t consent to cookies. If visitors deny all cookies, GA4 will collect less data, use built-in modeling to fill in the gaps, and continue basic tracking where permitted. GA4 will also adjust to visitors who consent to some cookies but not others. For example, users might consent to non-personalized ads, which will turn off any data collection for ad personalization. But it will still allow the platform to track the user’s engagement with ads. This feature is particularly important if you have European visitors, as the GDPR requires explicit consent for data collection.Data Redaction
GA4 automatically protects your users by removing email addresses from tracking. If it detects that a user’s email has been passed as a “parameter” (chunk of data), then it attempts to stop that data from being passed to the platform. On top of that, you can set GA4 to redact PII if it’s detected as a parameter in the web page’s URL. However, you have to turn this on yourself, and it’s only available for website tracking. Plus, it only works for certain event types.Pro Tip: GA4’s documentation states that this redaction is done on a “best-effort” basis, which means that it can’t guarantee that no emails or PII will be collected. As the data collector, you are fully responsible for minimizing the collection of PII. I don’t recommend relying solely on GA4’s data protection features if you wish to stay compliant with regulations like the GDPR.
Advanced Google Analytics 4 Tips and Tricks
Now that you’ve mastered the basics, you might want to explore some of GA4’s more powerful features. Don’t feel pressured to implement these right away – they’re completely optional and best tackled when you’re comfortable with the fundamentals. That being said, these advanced techniques can provide valuable insights to help grow your business, from tracking specific customer behaviors to creating detailed custom reports. Consider bookmarking this page and returning to it when you’re ready to take your analytics to the next level.Audience Segments

Insights and Predictions

Custom Events

Custom Reports

Pro Tip: If you want to create GA4 reports that you can present to stakeholders, then I recommend using Google’s Looker Studio. This tool lets you connect thousands of different data sources, like those in our top social media analytics tools, to build highly visual and striking reports.
Troubleshooting Common Google Analytics 4 Issues
Here are some common issues you might run into and how to fix them. Don’t worry if you need to try a few different solutions – even experienced users sometimes need to experiment to get things working properly.- Google tag errors. Check that your Google tag is installed correctly. If the linked method doesn’t work, then use DebugView in Google Tag Manager. You’ll need to modify your tag’s settings. You can then see events as they’re triggered, which can help you narrow down the issue.
- No data showing in GA4. Wait 48 hours, as data delivery can sometimes be delayed. After this, check that your tag is installed correctly and make sure you’re looking at the correct date range. You should also verify that your ad blocker isn’t turned on – if you’re the only one visiting your website, ad blockers might stop your data from being collected.
- Data is unusually low. Check to see if your website’s privacy banner is blocking tracking. You should also verify that your GA4 consent settings are properly configured to allow tracking if visitors consent. You could also set up a custom report to compare with previous periods to spot any hidden patterns.
- Seeing duplicate events. Look for multiple tracking codes on the same page. Then, check to see if you have overlapping event triggers. Failing that, review your Google Tag Manager setup.
- Traffic sources are incorrect. Ensure that URL parameters are tracking properly – some might not track based on your consent settings. Otherwise, check if your filters are too restrictive, and verify your domain settings are correct.
Pro Tip: Use our “down or not” tool to check if your GA4 issues are happening because your site is currently inaccessible.